Mette Hesel Sørensen is an engaged and service-minded employee who works in the Alfix administration / internal sales department.
_- Tell us briefly about your department and their job functions:
It’s often one of us in administration that you talk to when you contact Alfix by telephone or when you visit the administration building and the office in Kolding.
If your enquiry is related to an order, you stay with us in internal sales. Otherwise, a sales consultant, a colleague in the service technical department or one of the other Alfix employees will attend to you.
_- What are your duties in administration/order reception?
Together with colleagues in administration, and working with the warehouse and production staff, I make sure your order is started, so that it can be collected by a haulier and delivered to the desired location in Denmark, Sweden or Norway.
_- When is your working day especially good?
A good day already starts outside Alfix, when the supplier's lorries are fully underway with the filling of the many silos with raw material.
Before I reach my workstation in the office, I walk through the production and warehouse area, where the bags move on the production line and the day’s orders are packed – it looks good.
Contact with positive customers and colleagues and above all, a full order book, makes the day perfect!